Navigate to Settings > General > Reset > Reset Network Settings and hit ‘Reset Network Settings’ on the confirmation prompt. Since this issue is often network-related, this is worth giving a shot as it restore your device’s connection to the App Store. Reset Network Settingsĭoing this will revert your device’s network configurations (Wi-Fi, Cellular Data, VPN, Bluetooth) to factory defaults. If App Store is down, you’ve got no option but to wait it out.Ĭheck Apple’s System Status page 5. Visit the Apple System Status page (tap the button below) and check that App Store is available and operating normally. Interestingly, Apple provides a quick and easy way to check this on its website. Your iPhone could also experience difficulties connecting to the App Store if there’s an outage on Apple’s end, or if the App Store servers are down. ![]() Proceed to other troubleshooting methods below if the ‘Cannot Connect to the App Store’ error persists after restarting your device. Press and hold the power button for 3 – 5 seconds to turn it back on. Go to Settings > General > Shut Down and move the power slider to the right to switch the phone off. Restart the iPhone or iPadĪ simple device restart can eliminate the error(s), causing your iPhone not to connect to the App Store. Tap Time Zone, enter your city or country into the search bar, and select the appropriate time zone. You should also check that the Time Zone aligns with your current location. That will automatically update your device’s date and time to correspond with the selected time zone. ![]() Step 3: Check the Set Automatically option. Step 1: Launch the iOS Settings on your device and select General. This way, the constant correctness of date and time settings on your device is guaranteed. To fix that, make sure your iPhone and iPad’s ‘Date & Time’ is set to get updated automatically. You could run into issues using some of Apple’s services if your device’s date or time (or both) is incorrect. ![]() Still getting nowhere? We recommend you check out detailed guides on fixing Wi-Fi connectivity issues and other cellular data-related errors hindering the App Store connection on your iPhone and iPad. If the error still appears on the screen, turning on Airplane mode and turning it back off could help. Toggle it back on after a minute and reopen the App Store. For Mobile Data, go to Settings > Mobile Data and toggle off Mobile Data. Wait for a couple of seconds and follow the same steps to turn your device’s Wi-Fi back on. Alternatively, go to Settings > Wi-Fi and toggle off Wi-Fi. To disable Wi-Fi, launch your device’s Control Center, and tap the Wi-Fi icon. Depending on the active internet connection on your iPhone/iPad, disabling and re-enabling cellular data or Wi-Fi could help set things straight. Poor internet connectivity, or the lack of it, is usually the cause of this error.
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